Leadership Skills for Front Line Managers

This program is ideal for people who are new to supervision, or supervisors wanting to improve their skills. The four modules are job-oriented, practical, and useful. Participants will be involved in role-plays, case studies, and group discussions to learn about positive, objective approaches to supervision. This program is developed and delivered by Pine Tree Management Skills Inc.

Module 1: Supervision

(roles and responsibilities, decision-making, authority, groups, discipline, problem-solving, motivation, leadership)
November 12 and 13, 2019
OR
December 3 and 4, 2019

Module 2: How to Work with People

(communication, communication styles, performance management approaches, coaching, change)
February 4 and 5, 2020

Module 3: How to Get the Work Out

(work goals and priorities, task analysis, scheduling, planning, directing)
March 10 and 11, 2020

Module 4: Employee Selection and Training

(supervisor’s role, training, selection, adult learning, occupational health & safety)
April 28 and 29, 2020